About

FAQ

• Where is the store based?

  Brentwood, CA

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Most domestic orders take anywhere from 2 to 6 business days to arrive depending on the shipping option you select.
  International shipping delivery times may vary between 2 and 12 weeks.
  Express Shipping is available for all items.

• How can I inquire about having a unique custom piece made?

  Simply contact us here or email us directly at [email protected] and let us know what you're heart desires.

• What does Pre-Order mean?

  Pre-Order items mean they are not yet in stock or are Made-to-Order which means they are placed into production when u place your order. A turnaround time for production is expected prior to shipping and varies from item to item. (average turnaround time is stated in the item description.)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.